Ceylonatravels Sri Lanka · Pearl of the Ocean
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Ceylonatravels
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Frequently Asked Questions

Everything you need to know about planning your perfect Sri Lanka journey.

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💳 Booking & Payments
Browse our packages and click "Book Now" or request a custom quote. Our travel experts will contact you to finalise all details.
We accept all major credit cards (Visa, Mastercard, Amex), bank transfers, and secure online payment gateways. Details are provided during booking.
Yes, a 30% deposit secures your booking. The remaining balance is due 30 days before your tour begins.
🗺️ Tours & Customization
Absolutely! We specialise in tailor-made itineraries. Share your interests, pace, and budget — we'll design a unique Sri Lankan adventure just for you.
Most tours include accommodation, a private vehicle with English-speaking driver-guide, entrance fees where specified, and daily breakfast.
Daily breakfast is included in 95% of bookings. Lunch and dinner are left open for culinary exploration, though full-board options are available on request.
🛂 Visas & Travel Requirements
Most nationalities require an Electronic Travel Authorization (ETA). Apply online through the official government portal — we can guide you through the process.
Hepatitis A & B, Typhoid, and Tetanus are commonly recommended. Consult your local health clinic 4–6 weeks before travel for current advice.
🔄 Cancellations & Refunds
Cancellations 30+ days before arrival receive a full refund minus a small processing fee. Within 30 days, charges may apply depending on hotel policies.
We allow date changes subject to availability. Seasonal price differences may apply.
❓ General Questions
December–March is ideal for the South and West coasts. April–September is best for the East coast and hill country.
Sri Lanka is one of Asia's safest destinations. The people are incredibly hospitable and tourist infrastructure is well-established throughout the island.
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